The top 3 ways for sports clubs to better communicate with members
Struggling to swiftly update everyone about an urgent training session cancellation? Tired of juggling between Facebook, WhatsApp, and other platforms? Let's discover ways to enhance communication for your club.
Written by: Vuong Ngo
Published at 12/19/2023
Are you making all your information accessible?
To operate your club, you have a behemoth amount of information to share with your member including:
- Schedules: Details of training sessions, games, matches, and events.
- Rules and Regulations: Club policies, code of conduct, and game-specific rules.
- Updates and Announcements: News about club happenings, results, achievements, and changes in schedules.
- Training and Game Strategies: Coaching tips, techniques, and strategies for improvement.
- Club Policies and Membership Information: Membership benefits, renewal details, and club guidelines.
- Health and Safety Guidelines: Injury prevention, first aid, and safety measures during training and games.
- Facilities Information: Access details, bookings, and availability of facilities.
- Financial and Fundraising Updates: Details about club finances, fundraising events, and sponsorship opportunities.
- Community Engagement: Initiatives, social events, and community involvement programs.
- Contact Information: Key club personnel, coaches, and support staff contacts for queries and assistance.
Make your crucial information readily accessible to all club members seamlessly. While a CMS system can help organize and update data efficiently, the challenge lies in disseminating these updates. Often, you resort to communication apps like Whatsapp/Facebook or use different CRM systems to inform members via email/sms, creating fragmentation.
Solutions like Squadnet, a sports-focused community app, simplify this process by ensuring that information remains current, easily locatable, and accessible with just a click.
Foster Two-Way Communication
Encouraging an open conversation between your sports club and its members holds significant importance. Are you actively inspiring club members to share their thoughts and questions? Establishing various channels, both online and offline, facilitates this engagement, creating a stronger sense of community and enhancing member involvement, thereby fostering a vibrant and interconnected club atmosphere.
While WhatsApp is a popular app for such communication, other platforms like Telegram, Viber, and Facebook Messenger also enable two-way interaction among individuals or groups. For streamlined integration within your sports team structure and seasonal needs, consider a sports community app designed explicitly for managing numerous teams and members along with their families.
Does your club Utilise a Multi-Channel Approach to your communication?
Whether you manage a community sports initiative or oversee a sports business, effective communication spans various levels, mainly public and private interactions. For bolstering club brand visibility, platforms like Facebook, Instagram, and TikTok play a significant role. Encourage your members to contribute content, enabling you to curate and share diverse material across these channels.
Internally, team communication often revolves around apps like WhatsApp, while exploring dedicated tools like Slack or Discord can enhance internal interactions further. Consider utilizing specialised sports community apps offering a blend of public and private content, alongside automated features facilitating content creation for your club.
